Shipping policy
Last Updated: June 22, 2026
At Evran, we are committed to delivering your order as efficiently and transparently as possible. Please review our shipping policy below for information regarding order processing, shipping times, tracking, and delivery.
Order Processing
All orders are processed within 2–3 business days after payment has been successfully received.
Orders are processed and shipped during normal business days only. Orders placed on weekends or public holidays will be processed on the next available business day.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Shipping Time
Estimated delivery time is approximately 30–45 business days, depending on your destination and local carrier operations.
Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary due to factors beyond our control.
Delays
In certain circumstances, shipping may be delayed due to:
- Severe weather conditions
- Natural disasters
- Customs inspections or clearance procedures
- Transportation disruptions
- Public holidays
- Other unforeseen logistical circumstances
If shipping is affected by any unstable or uncontrollable factors, orders will be dispatched or resumed as soon as those conditions have been resolved.
Shipping Rates
Shipping costs and free shipping eligibility vary depending on the destination country or region.
Available shipping methods, applicable shipping charges, and any free shipping thresholds for your location will be displayed during checkout before payment is completed.
Order Tracking
Once your order has been shipped, a tracking number will be generated and provided to you.
You may track your shipment at:
Please allow a few days for tracking information to become available after shipment.
Lost Packages
If your package appears to be lost, delayed beyond a reasonable timeframe, or cannot be located through the tracking system, please contact us at:
Our support team will investigate the issue and assist you in finding an appropriate solution.
Incorrect Shipping Information
Please ensure that all shipping information is accurate before submitting your order. Evran is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by customers.
Contact Information
If you have any questions regarding shipping or delivery, please contact us:
Store Name: Evran
Legal Representative: Maile Grim
Email: admin@evran.shop
Phone: +1 808 271 1770
Business Address: 3609 Halekipa Pl, Honolulu Hawaii 96816, United States